Privacy Policy
Last updated: July 2026
Introduction
BallersBook AI ("we", "our", "us") takes your privacy seriously. This policy explains what data we collect, how we use it, and how we protect it when you use our sports club management platform.
1. Data We Collect
We collect the following types of data to provide and improve our service:
- Account data: Name, email address, and profile picture when you register.
- Player data: Names, age groups, attendance records, and emergency contact information added to your club roster.
- Training data: Drill diagrams, session plans, coaching notes, and training statistics you create or upload.
- Usage logs: Anonymous interaction data (page views, feature usage) to improve the platform experience.
- Payment data: Invoices and payment records are processed securely through Stripe. We do not store full credit card numbers on our servers.
2. How We Use Your Data
Your data is used strictly to operate and improve the BallersBook platform:
- To run training sessions, manage rosters, and track attendance for your club.
- To process payments securely via Stripe Connect for club invoices and plans.
- To generate AI coaching suggestions and drill diagrams based on your inputs.
- To communicate important updates, security notices, and support responses.
We never sell your personal data to third parties. Your club's data belongs to your club, period.
3. Data Security
We implement industry-standard security safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission (HTTPS), access-controlled databases with strict tenant isolation, and routine security audits of our infrastructure.
Club data is logically isolated on a per-tenant basis, ensuring that only authorized members of your club can access your roster, finances, and training materials.
4. Contact
If you have questions about this policy or wish to request access to, correction of, or deletion of your data, please contact us at:
BallersBook